Safe QRsPrivacy policy
Last updated: 19 October 2026
In short: a person who scans your sticker never sees your name, phone number or address. Phone numbers are stored encrypted. We keep records only as long as they are useful for your safety, then delete them automatically. We never sell your data.
Who we are
Safe QRs is a service of Safe QR Technologies Pvt. Ltd., India ("we", "us"). This policy covers the Safe QRs app, the page that opens when a Safe QRs sticker is scanned, and this website. Questions: support@safeqrs.com.
What we keep, and why
- Your account: your mobile number (to sign you in with a one-time code sent by SMS), and your email if you sign in with email. Your name only if you add it.
- Your stickers: what each sticker is on (car, child, pet, bag...) and the message you chose to show when it is scanned. Optional vehicle details if you add them, such as the number plate.
- Your family contacts: the names and phone numbers or Telegram / email details you add, so we can alert them. They receive an invite and must accept before they get alerts.
- Scans and alerts: when a sticker is scanned — the time, the reason the person tapped, and a note if they wrote one. Their location only if they choose to share it.
- Your location: only while an SOS, an alert or a missed safety timer is open. Never in the background.
- Orders: the delivery name, phone and address, and the UPI reference number you enter after paying.
What the person who scans sees
Only the message you wrote, what kind of thing the sticker is on, and emergency numbers. Never your name, phone number, address, your family's details, or the name you gave the sticker. Calls between you and that person go over the internet through our servers, so neither side sees the other's number.
How we protect it
- Phone numbers and addresses are stored encrypted. Someone who copies the database cannot read them.
- Every time the system reads a phone number, a record is written — including when our own staff do it.
- All connections use https.
- The scan page never asks for money, UPI, an OTP or a card.
How long we keep it
- Scans of your stickers: 180 days.
- Location points: 60 days.
- Photos attached to an alert: 7 days.
- Your account, stickers and contacts: until you delete them or your account.
- Orders: as long as Indian tax law requires.
After these periods the records are deleted automatically.
Who we share it with
We do not sell your data or use it for advertising. We pass on only what is needed to deliver the service:
- Your family contacts receive the alerts you set up (by Telegram, phone notification or email).
- SMS sign-in codes are sent through our SMS provider (MSG91). Push notifications go through Expo and Google Firebase. Messages to family may go through Telegram and ntfy.
- Our servers and database are hosted by cloud providers (Microsoft Azure and MongoDB Atlas).
- Police or courts, only when the law requires it.
Your rights (DPDP Act 2023)
You can ask to see everything we keep about you, correct it, or delete your account and its data. You can withdraw your consent at any time by deleting your stickers or account in the app, or by writing to support@safeqrs.com. You may also complain to the Data Protection Board of India.
Children
A parent or guardian sets up a sticker for a child. The child's name is never shown to the person who scans; only the message the parent wrote.
Changes
If we change this policy, we will update the date above and tell you in the app before the change applies to you.